Privacy Policy
Last updated: October 1, 2026
1. Introduction
Lagbiz Ebooks ("Lagbiz", "we", "us" or "our") respects your privacy and is committed to protecting the personal information provided to us through our website, lagbiz.com.
This Privacy Policy explains how we collect, use, retain and protect personal information when you visit our website, contact us, request information or a resource, or purchase our digital products.
Lagbiz provides and distributes digital products, including ebooks, courses, guides and other educational resources.
This Policy is intended to comply, where applicable, with the Nigeria Data Protection Act 2023 (NDP Act) and relevant guidance issued by the Nigeria Data Protection Commission (NDPC).
By using our website, you acknowledge the practices described in this Privacy Policy.
2. Information We Collect
We collect information that you voluntarily provide to us and limited information necessary to operate and secure our website.
Contact and enquiry information
When you contact Lagbiz through our website, we may collect:
- your full name;
- your email address;
- your telephone number, where you choose to provide it (this field is optional); and
- the contents of your message or enquiry.
We use information submitted through the form to respond to your enquiry, provide customer support and address requests concerning our products or services.
Resource request (lead) forms
Where a page on our website offers a resource in exchange for your details, we may collect the details you submit (such as your name, email address and telephone number) and record whether you have confirmed your email address through the verification link we send. We use this information to deliver the resource you requested and, where you have agreed, to follow up with you.
Website usage information
We collect limited, anonymous usage statistics, such as pages viewed, products viewed, clicks on buttons such as "Buy now" or "Download free", and the website that referred you. We do not store your IP address in our analytics, and we honour the "Do Not Track" signal sent by your browser.
Our web server and security systems may also generate technical and security logs, for example to limit repeated form submissions and to detect abuse. These may include browser, device and request information.
We do not intentionally request sensitive personal information through our ordinary website forms.
3. How We Use Your Information
We may use personal information for purposes including:
- responding to enquiries and customer-support requests;
- providing information about our ebooks, courses and other digital products;
- delivering free resources and resources you have requested;
- assisting with purchases made through our external checkout partners;
- sending service messages, such as email-verification links;
- maintaining and improving the website;
- protecting the website against fraud, abuse and unauthorised access;
- maintaining appropriate business and transaction records; and
- complying with applicable legal and regulatory obligations.
We do not sell your personal information, and we do not run a newsletter or send promotional emails.
4. Payments and External Checkout
Lagbiz does not collect or store your payment-card details on its website.
Our website may direct customers to Selar, Nestuge or another third-party checkout provider for payment of digital products. When you click "Buy now", you may be redirected to an external checkout platform. That provider may collect payment information and other information necessary to complete the transaction.
Information submitted directly to a third-party checkout provider is subject to that provider's own privacy policy, terms and applicable legal obligations. Accordingly, Lagbiz should not be understood as collecting or processing your payment-card information merely because you purchase a product through a link on our website.
A click on "Buy now" does not, by itself, constitute a completed purchase.
5. Free Resources
Where Lagbiz makes a free ebook, guide or other resource available, we may allow you to access or download it without making a payment and without creating an account.
Where personal information is requested in connection with a free resource, we will use that information for the purpose stated at the point of collection and for other purposes permitted by applicable law.
We may also maintain aggregate or non-identifying statistics concerning downloads or use of free resources.
6. Cookies and Website Technologies
Our website uses cookies or similar technologies that are necessary for its operation, security and functionality. For example, a session cookie is used to protect forms against misuse and to keep authorised administrators signed in. We do not use advertising cookies.
We do not state that the website is completely cookie-free. The particular cookies or technologies in use may change as the website and its technical infrastructure develop.
Where applicable law requires consent for a particular category of cookie or tracking technology, we will take the appropriate steps.
7. Third-Party Services
Lagbiz relies on third-party service providers to operate aspects of its website and business, including website hosting, security, payment checkout, email delivery and other technical services.
For example, our website is hosted with Spaceship, and the emails we send (such as verification links and replies to your enquiries) are delivered through an email-delivery service, currently Brevo. Our checkout arrangements may include third-party providers such as Selar and Nestuge.
Where a third party processes personal information on our behalf, we expect such processing to be undertaken only for appropriate business purposes and subject to applicable data-protection requirements.
We may update or change our service providers from time to time. Where such changes materially affect how personal information is processed, we will update this Privacy Policy where appropriate.
8. WhatsApp, Email and Other Communications
Where you contact Lagbiz through email, telephone, WhatsApp or another communication channel made available by us, we may process the information you provide in order to respond to your enquiry or provide the requested service.
Third-party communication platforms, including WhatsApp and your email provider, may independently process information in accordance with their own privacy policies and terms.
9. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. These include encrypted (HTTPS) connections, restricted administrator access with role-based permissions, and private storage for files and logs that are not publicly accessible.
However, no website, electronic communication or internet-based storage system can be guaranteed to be completely secure.
Where a personal-data breach occurs that triggers an obligation under applicable law, Lagbiz will take appropriate steps in accordance with its legal and regulatory obligations.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, providing services, maintaining appropriate business records, resolving disputes, preventing fraud and complying with legal obligations.
When information is no longer reasonably required, we may securely delete, anonymise or otherwise dispose of it, subject to applicable legal or legitimate business-retention requirements.
11. Your Data Protection Rights
Subject to applicable law and any lawful limitations, you may have rights including the right to:
- request access to personal information we hold about you;
- request correction of inaccurate or incomplete information;
- request deletion of personal information where applicable;
- object to certain forms of processing;
- request restriction of processing in appropriate circumstances;
- withdraw consent where processing is based on consent;
- request data portability where applicable; and
- lodge a complaint concerning the processing of your personal information.
To exercise an applicable right, please contact us using the details below. We may need to verify your identity before acting on certain requests.
12. International Processing
Some technology, hosting, communication or payment providers used by Lagbiz may process information outside Nigeria.
Where personal information is transferred or processed outside Nigeria, we will take reasonable steps to ensure that the processing is undertaken in accordance with applicable Nigerian data-protection requirements.
13. Third-Party Websites
Our website may contain links to third-party websites and services, including external checkout platforms.
Once you leave the Lagbiz website, the privacy practices of the relevant third-party website will apply. Lagbiz is not responsible for the privacy practices, security or content of third-party websites and encourages you to review their applicable privacy policies before submitting personal information.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, service providers or applicable law.
Any revised version will be published on this page with an updated "Last updated" date. We encourage you to review this Policy periodically.
15. Contact Us
For questions, privacy requests or complaints concerning the handling of your personal information, please contact:
Lagbiz Ebooks
Email: info@lagbiz.com
Website: lagbiz.com
Where appropriate, you may also contact the Nigeria Data Protection Commission concerning a data-protection complaint.